Question / Pain #1: Why must bills come in the mail and be paid by snail-mail check (or sometimes over the phone during business hours)?
Question / Pain #2: Why must the bill payment workflow be manual, resulting in waisted time and forgotten bills?
Answer: Legacy systems & dinosaur companies
Use Case: Bill from medical lab arrives via snail-mail 6 weeks after appointment. No further reminders. Did the customer get/pay the bill?
Solution Idea: Continue Reading »