Question / Pain #1:  Why must bills come in the mail and be paid by snail-mail check (or sometimes over the phone during business hours)?
Question / Pain #2:  Why must the bill payment workflow be manual, resulting in waisted time and forgotten bills?

Answer:  Legacy systems & dinosaur companies

Use Case:  Bill from medical lab arrives via snail-mail 6 weeks after appointment.  No further reminders.  Did the customer get/pay the bill?

Solution Idea: Continue Reading »